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  1. Proceedings of the South African Institute of Computer Scientists and Information Technologists Conference on Knowledge, Innovation and Leadership in a Diverse, Multidisciplinary Environment (SAICSIT '11)
  2. Evaluating web conferencing tool effectiveness
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The influence of gender and age on choosing computing courses at South African universities
Towards the formalisation of object-oriented methodologies
Browser-based software for technology transfer
Using information visualization to support web service discovery
A phonetic approach to handling spelling variations in medieval documents
Contextual factors influencing strategic information systems plan implementation
Investigation into BATMANd-0.3.2 Protocol performance in an indoor mesh potato testbed
Does Chomsky complexity affect genetic programming computational requirements?
Detecting non-stereoscopic to stereoscopic image splicing with the use of disparity maps
Using N-grams to identify mathematical topics in MXit lingo
Using mass video notification methods to assist deaf people
The accreditation of ICT degree programs in South Africa
Empowerment of rural farmers through information sharing using inexpensive technologies
ICT career track awareness amongst ICT graduates
Enhancing identification mechanisms in UML class diagrams with meaningful keys
Day labour mobile electronic data capture and browsing system
Activity analysis of a knowledge management system: adoption and usage case study
A system for real-time deformable terrain
A grounded theory research investigation into the importance of social relationships and networks within corporate information systems projects
Evaluating software specifications by comparison
The dualism of the information technology project
Barrel menu: a new mobile phone menu for feature rich devices
An evaluation of a low-cost 3-dimensional gestural interface: Wii3D
Business process management adoption: a case study of a South African supermarket retailer
Empirical comparison of four classifier fusion strategies for positive-versus-negative ensembles
Towards a framework for the adoption of business intelligence in public sector organisations: the case of South Africa
Design principles for contactile computing
The conversion from PowerPoint (PPT) to compressed Scalable Vector Graphics (SVGZ)
Domain specific languages contextualized
Rough subsumption reasoning with rOWL
Understanding culturally distant end-users through intermediary-derived personas
Investigating the extent to which students share tacit knowledge using mobile phones in group projects
Mobile phones and digital divide in East African countries
A sketch-based articulated figure animation tool
Engineering RESTful semantic services on the fly
Indexing and weighting of multilingual and mixed documents
Proposed stages of a rural ICT comprehensive evaluation framework in ICT for rural development projects
Efficiency measurements in IVR systems for oral users: consequences of differences in educational levels
Adoption of Green IS in South Africa: an exploratory study
Static typing with value space-based subtyping
The RHINO platform: charging towards innovation and skills development in software defined radio
The effect of construction heuristics on the performance of a genetic algorithm for the school timetabling problem
Successful ICT service delivery: enablers, inhibitors and hygiene factors: a service provider perspective
The influence of gender and internet experience on the acceptability of smell as interaction modality
Providing media download services in African taxis
A domain-specific language for URDAD based requirements elicitation
Issues of adoption: have e-learning management systems fulfilled their potential in developing countries?
Evaluating web conferencing tool effectiveness
The impact of sensor fusion on tilt interaction in a mobile map-based application

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Evaluating web conferencing tool effectiveness

Content Provider ACM Digital Library
Author Brown, Irwin Twine, Andrew
Abstract Web conferencing is a collaborative tool that allows for synchronous communication. This collaboration encompasses audio and visual interactions. The tool also allows for annotation on the presented material and the ability to use a chat facility amongst participants. Effective communication is essential within virtual teams and web conferencing systems create a platform for communication for geographically dispersed teams. The purpose of this study was to ascertain how to evaluate the effectiveness of web conferencing tools. The DeLone and McLean [8] Information Systems (IS) Success Model was used as the theoretical lens by which to examine effectiveness, which was taken to be synonymous with success, in line with much IS literature. A qualitative approach was used to uncover richness through the process of interviews with users of one web conferencing system. A total of 8 individuals were interviewed, seven of them from the user company and the eighth individual was a client of that company. The majority of respondents agreed that web conferencing improved productivity within the virtual team environment. The participants identified that the issue of sound quality might be a barrier to the use of web conferencing. All the interviewees saw web conferencing as a valuable tool, stating that the beneficial nature of the technology outweighed the few technical problems that were experienced.
Starting Page 239
Ending Page 248
Page Count 10
File Format PDF
ISBN 9781450308786
DOI 10.1145/2072221.2072249
Language English
Publisher Association for Computing Machinery (ACM)
Publisher Date 2011-10-03
Publisher Place New York
Access Restriction Subscribed
Subject Keyword Delone and mclean Is success Web conferencing
Content Type Text
Resource Type Article
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