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The Impact of Social Media as Technostress Inhibitor on Employee Productivity

Content Provider	ACM Digital Library
Author	Mahapatra, Monalisa Khan, Anupriya
Abstract	The positive and negative sides of information technology and systems are of interest to the researchers across different domains. Technostress, being a negative and unintended consequence rendered by the use of various information systems, has recently obtained significant attention in the information systems (IS) literature. It has been demonstrated in various studies how technostress affects the overall organizational performance by increasing role stress and reducing employees' job satisfaction, productivity, and performance. We extend the existing literature on technostress by reasoning that certain information technologies (IT) and systems may induce technostress that can be inhibited by certain other IT and systems such as social media. Drawing on coping theory, we explain the role of social media as technostress inhibitor. We thus provide the research model depicting the moderating role of social media, in which, we posit that the negative impact of technostress creators on employee productivity can be mitigated by the use of social media. We also provide the potential implications of the study and outline the research methodology that will be taken up in the next stage of our present research.
Starting Page	113
Ending Page	116
Page Count	4
File Format	PDF
ISBN	9781450350372
DOI	10.1145/3084381.3084407
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2017-06-21
Publisher Place	New York
Access Restriction	Subscribed
Subject Keyword	Coping theory Social media It and systems use Technostress Employee productivity
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
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9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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