NDLI: Training and process change: a collaborative telehealth case study

Please wait, while we are loading the content...

Energy aware dwelling: a critical survey of interaction design for eco-visualizations

Touch to access the mobile internet

Design considerations for community portals in master-planned developments in Australia and Mexico

Are you bored?: Maybe an interface agent can help!

Training and process change: a collaborative telehealth case study

Inventing and devising movement in the design of movement-based interactive systems

Is digital technology urban?: Understanding intermetropolitan digital divides in South Africa

Do you need general principles or concrete heuristics?: a model for categorizing usability criteria

Novel interface for first person shooting games on PDAs

Playing, performing, reporting: a case study of mobile minimovies composed by teenage girls

Mobile service audio notifications: intuitive semantics and noises

Design of mobile wellness applications: identifying cross-cultural factors

An analysis of building habitat with networked tools

Do the blocks rock: a tangible interface for play and exploration

Interface design strategies for computer-assisted speech transcription

Towards a design space explorer for media facades

Smart metering demand management programs: challenging the comfort and cleanliness habitus of households

Investigating touch interactions for an augmented world

"This might be stupid, but...": participatory design with community displays and postcards

Mobile phone usage of young adults: the impact of motivational factors

Multidisciplinary medical team meetings: a field study of collaboration in health care

Kinesthetic interaction: revealing the bodily potential in interaction design

Social tools and social capital: reading mobile phone usage in rural indigenous communities

Reflections on the role of seeding in social design

Location-based storytelling in the urban environment

Rural encounters: cultural translations through video

Investigation into the feasibility of using tactons to provide navigation cues in pedestrian situations

Telling my baby's stories: family communication and narrative practices of young mothers living abroad

Towards social connection for young people with cancer

A collaborative multimodal handwriting training environment for visually impaired students

Voice art: a novel mode for creating visual art

Resolving ambiguity of scope in remote collaboration: a study in film scoring

Supporting gardeners to plan domestic watering: a case study of designing an 'everyday simulation'

It's the thought that counts: content vs. contact

Suburban nostalgia: the community building potential of urban screens

ExternalEyes: evaluating the visual abstraction of human emotion on a public wearable display device

Using an action research approach to design a telemedicine system for critical care: a reflection

The hipdiskettes: learning (through) wearables

Low-cost, low-bandwidth online meetings between farmers and scientists

Vision labs: seeing UCD as a relational practice

Participation, collaboration and spectatorship in an alternate reality game

Staging life stories on the web: the Small Histories project and performances of reconstruction

Real-time anaesthesia diagnosis display system with multi-modal alarms

Night shifts: some situated dimensions of student technology use

Designing social tools for the bees, the buzz and the beehive

Teaching multimedia by using multimedia: remote hands-on teaching

Think before you talk: an empirical study of relationship between speech pauses and cognitive load

The distributed studio: towards a theory of virtual place for creative collaboration

Playing urban sustainability: the ecology of a simulation game

Surfing in the crowd: feasibility study of experience sharing in a Taiwanese night market

To search or to explore -- that is the question: a study in mindful engagement

Taxonomy of exertion games

The rise of middle and upper middle class in emerging markets: product and service opportunities

A bush encroachment decision support system's metamorphosis

Evaluating visual search performance with a multi layer display

Designing technology for sensitive contexts: supporting end-of-life decision making

Understanding engagement with tangible user interfaces

Inscription of information behaviour to communities of practice on an organisational intranet

The reflective practitioner: in creation of PEGASYS

Training and process change: a collaborative telehealth case study

Content Provider	ACM Digital Library
Author	Stevenson, Duncan
Abstract	The next generation of telehealth systems running over broadband Internet will offer opportunities to change the way clinicians provide health services. This case study is a component of a larger research project which explores the implications of broadband telehealth in a tertiary healthcare setting. The research question of this case study addresses how to train and prepare clinicians to do their job using the next generation of telehealth systems. This case study presents observations of twelve clinicians during the training sessions conducted for them as they prepared to use a research prototype telehealth system in a pilot trial at their hospital. The telehealth system was purpose-designed to address the range of needs of the clinicians involved and clinicians very rapidly understood the affordances of the system. Our observations show that the clinicians spent the bulk of the training sessions dealing with process change. They focused on three areas: collaborating with their remotely located clinical assistant, adapting their clinical practice in order to use the system and identifying areas where the telehealth system need to be changed to support their specific needs. Our observations also show that each of the senior surgeons amongst the clinicians (working in a different sub-specialty) dealt differently with the process changes. We conclude that for complex tertiary healthcare telehealth applications the distinction between training given to the clinicians and process change identified by the clinicians is worth considering when preparing clinicians to use the next generation of telehealth systems. We suggest that teams developing advanced telehealth systems consider these issues of process change as they develop ways to prepare clinicians to use their system.
Starting Page	65
Ending Page	72
Page Count	8
File Format	PDF
ISBN	0980306345
DOI	10.1145/1517744.1517765
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2008-12-08
Publisher Place	New York
Access Restriction	Subscribed
Subject Keyword	Training Telehealth Telecollaborative systems Process change
Content Type	Text
Resource Type	Article

Central Library (ISO-9001:2015 Certified)
Indian Institute of Technology Kharagpur
Kharagpur, West Bengal, India | PIN - 721302

See location in the Map
03222 282435
Mail: support@ndl.gov.in

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in