NDLI: Facilitative moderation for online participation in eRulemaking

Please wait, while we are loading the content...

Aid to regional development agencies: finding and matching research funding opportunities

(Hyper) local news aggregation: designing for social affordances

Evaluating citizens' readiness to embrace e-government services

A comparison of open data policies and their implementation in two Dutch ministries

Using data envelopment analysis (DEA) to assess government web portals performance

Trusted third parties for secure and privacy-preserving data integration and sharing in the public sector

The trend of e-democracy research: summary evidence and implications

Factors influencing e-Governance in Pakistan: case study of e-Governance projects in Balochistan

Access perspectives and design values in government social media usage

State courts, e-filing, and diffusion of innovation: a proposed framework of analysis

Nonprofit organizations-government partnerships: how the digital era can simplify the process

Rethinking e-government from below: new skills for the working level?

Charting collections of connections in social media: creating visualizations with NodeXL

Plenary keynote speakers

Effects of the internet and sociocultural factors on budget transparency and accountability

Political dialog evolution in a social network

Appropriation of online services by citizens: innovating through a "bottom-up" approach

Transparency, participation, cooperation: a case study evaluating Twitter as a social media interaction tool in the US open government initiative

Exploring demand and capability for managing organizational knowledge in government

A stakeholder analysis of interoperable data architecture: the case of I-Choose

Facilitative moderation for online participation in eRulemaking

Electronic collection of inpatient and ambulatory hospital care data: national hospital care survey

Towards a social network e-government agenda?: measuring participation 2.0 in the Arab world

Still up in the air: government regulation of airline websites and continuing price inequality for persons with disabilities online

Panel proposal online community networks, e-government, and community-sourcing actions

DECIDE 2.0: a framework for intelligent processing of citizens' opinion in social media

Privacy in the context of digital government

Using QR codes for enhancing the scope of digital government services

Architectural patterns of U.S. public safety networks: a fuzzy set qualitative comparison analysis

e-government legislation meets the poverty threshold: issues for the economically disadvantaged

IT-enabled policy analysis: new technologies, sophisticated analysis and open data for better government decisions

Delivering e-government services through innovative partnerships: public libraries, government agencies, and community organizations

How can open development improve the effectiveness of aid?: leveraging open data, open standards, and web 2.0 interactivity for better development outcomes

Blurring public-private boundaries: governance of information sharing in global trade networks

Relational contract, government support and stable collaboration: an empirical research on district medical collaboration platform in China

Data integration from open internet sources to combat sex trafficking of minors

Comparative perspectives on public dialogues in the federal government

Adaptive case management for the government policy office

Linking open data: challenges and solutions

Do-it-yourself transparency: emerging methods of congressional information dissemination

A research proposal: initial development of operational indicators for measuring US federal public sector organization virtuality

OpenAccessPhilly: technology and innovation for an open, transparent, and participatory Philadelphia

Designing argumentative metrics for online consultation portals in Brazil

City of New York on Twitter: @NYCGov

Social networking in government: an exploration of the use of the Twitter micro-blogging service by U. S. state governors

eParticipation and transport management: a practical approach

Linked legal data: improving access to regulations

The adoption of online technology by volunteer-based organizations: the case of a state Guardian ad Litem program

A knowledge-based architecture for integrating and interpreting population health data

Inter-organizational collaboration and performance of state e-government portals in Mexico: a progress report

Smart cities and service integration initiatives in North American cities: a status report

Understanding the value and limits of government information in policy informatics: a preliminary exploration

Regulation room: moving towards civic participation 2.0

Libraries and e-government: new partnerships in public service

City soundscape

Facilitative moderation for online participation in eRulemaking

Content Provider	ACM Digital Library
Author	Klingel, Sally Newhart, Mary Vallbé, Joan-Josep Park, Joonsuk Farina, Cynthia Cardie, Claire
Abstract	This paper describes the use of facilitative moderation strategies in an online rulemaking public participation system. Rulemaking is one of the U. S. government's most important policymaking methods. Although broad transparency and participation rights are part of its legal structure, significant barriers prevent effective engagement by many groups of interested citizens. Regulation Room, an experimental open-government partnership between academic researchers and government agencies, is a socio-technical participation system that uses multiple methods to lower potential barriers to broader participation. To encourage effective individual comments and productive group discussion in Regulation Room, we adapt strategies for facilitative human moderation originating from social science research in deliberative democracy and alternative dispute resolution [24, 1, 18, 14] for use in the demanding online participation setting of eRulemaking. We develop a moderation protocol, deploy it in "live" Department of Transportation (DOT) rulemakings, and provide an initial analysis of its use through a manual coding of all moderator interventions with respect to the protocol. We then investigate the feasibility of automating the moderation protocol: we employ annotated data from the coding project to train machine learning-based classifiers to identify places in the online discussion where human moderator intervention is required. Though the trained classifiers only marginally outperform the baseline, the improvement is statistically significant in spite of limited data and a very basic feature set, which is a promising result.
Starting Page	173
Ending Page	182
Page Count	10
File Format	PDF
ISBN	9781450314039
DOI	10.1145/2307729.2307757
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2012-06-04
Publisher Place	New York
Access Restriction	Subscribed
Content Type	Text
Resource Type	Article

Central Library (ISO-9001:2015 Certified)
Indian Institute of Technology Kharagpur
Kharagpur, West Bengal, India | PIN - 721302

See location in the Map
03222 282435
Mail: support@ndl.gov.in

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in