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| Content Provider | ACM Digital Library |
|---|---|
| Author | Greenhalgh, Chris Benford, Steve Fischer, Joel E. |
| Abstract | We investigate whether opportune moments to deliver notifications surface at the endings of episodes of mobile interaction (making voice calls or receiving SMS) based on the assumption that the endings collocate with naturally occurring breakpoint in the user's primary task. Testing this with a naturalistic experiment we find that interruptions (notifications) are attended to and dealt with significantly more quickly after a user has finished an episode of mobile interaction compared to a random baseline condition, supporting the potential utility of this notification strategy. We also find that the workload and situational appropriateness of the secondary interruption task significantly affect subsequent delay and completion rate of the tasks. In situ self-reports and interviews reveal complexities in the subjective experience of the interruption, which suggest that a more nuanced classification of the particular call or SMS and its relationship to the primary task(s) would be desirable. |
| Starting Page | 181 |
| Ending Page | 190 |
| Page Count | 10 |
| File Format | |
| ISBN | 9781450305419 |
| DOI | 10.1145/2037373.2037402 |
| Language | English |
| Publisher | Association for Computing Machinery (ACM) |
| Publisher Date | 2011-08-30 |
| Publisher Place | New York |
| Access Restriction | Subscribed |
| Subject Keyword | Experience-sampling Studies in the wild Interruptions Context-awareness Receptivity Esm Interruptibility |
| Content Type | Text |
| Resource Type | Article |
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