NDLI: Coordination in innovative design and engineering: observations from a lunar robotics project

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Coordination in innovative design and engineering: observations from a lunar robotics project

Content Provider	ACM Digital Library
Author	Dabbish, Laura A. Sarma, Anita Herbsleb, James D. Wagstrom, Patrick
Abstract	Coordinating activities across groups in systems engineering or product development projects is critical to project success, but substantially more difficult when the work is innovative and dynamic. It is not clear how technology should best support cross-group collaboration on these types of projects. Recent work on coordination in dynamic settings has identified cross-boundary knowledge exchange as a critical mechanism for aligning activities. In order to inform the design of collaboration technology for creative work settings, we examined the nature of cross-group knowledge exchange in an innovative engineering research project developing a lunar rover robot as part of the Google Lunar X-Prize competition. Our study extends the understanding of communication and coordination in creative design work, and contributes to theory on coordination. We introduce four types of cross-team knowledge exchange mechanisms we observed on this project and discuss challenges associated with each. We consider implications for the design of collaboration technology to support cross-team knowledge exchange in dynamic, creative work environments.
Starting Page	225
Ending Page	234
Page Count	10
File Format	PDF
ISBN	9781450303873
DOI	10.1145/1880071.1880110
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2010-11-07
Publisher Place	New York
Access Restriction	Subscribed
Subject Keyword	Design Engineering Coordination Collaboration Groups Multi-group project Teams Intergroup collaboration Communication
Content Type	Text
Resource Type	Article

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