NDLI: Finding a store, searching for a product: a study of daily challenges of low vision people

Content Provider	ACM Digital Library
Author	Azenkot, Shiri Zhao, Yuhang Szpiro, Sarit
Abstract	Visual impairments encompass a range of visual abilities. People with low vision have functional vision and thus their experiences are likely to be different from people with no vision. We sought to answer two research questions: (1) what challenges do low vision people face when performing daily activities and (2) what aids (high- and low-tech) do low vision people use to alleviate these challenges? Our goal was to reveal gaps in current technologies that can be addressed by the UbiComp community. Using contextual inquiry, we observed 11 low vision people perform a wayfinding and shopping task in an unfamiliar environment. The task involved wayfinding and searching and purchasing a product. We found that, although there are low vision aids on the market, participants mostly used their smartphones, despite interface accessibility challenges. While smartphones helped them outdoors, participants were overwhelmed and frustrated when shopping in a store. We discuss the inadequacies of existing aids and highlight the need for systems that enhance visual information, rather than convert it to audio or tactile.
Starting Page	61
Ending Page	72
Page Count	12
File Format	PDF
ISBN	9781450344616
DOI	10.1145/2971648.2971723
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2016-09-12
Publisher Place	New York
Access Restriction	Subscribed
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

Finding a store, searching for a product: a study of daily challenges of low vision people