NDLI: Expediting expertise: supporting informal social learning in the enterprise

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Expediting expertise: supporting informal social learning in the enterprise

Content Provider	ACM Digital Library
Author	Lai, Jennifer Pan, Shimei Soroker, Danny Crawford, Jason Lu, Jie Boston, Jeff Weisz, Justin Topkara, Mercan
Abstract	In this paper, we present Expediting Expertise, a system designed to provide structured support to the otherwise informal process of social learning in the enterprise. It employs a data-driven approach where online content is automatically analyzed and categorized into relevant topics, topic-specific user expertise is calculated by comparing the models of individual users against those of the experts, and personalized recommendation of learning activities is created accordingly to facilitate expertise development. The system's UI is designed to provide users with ongoing feedback of current expertise, progress, and comparison with others. Learning recommendation is visualized with an interactive treemap which presents estimated return on investment and distance to current expertise for each recommended learning activity. Evaluation of the system showed very positive results.
Starting Page	133
Ending Page	142
Page Count	10
File Format	PDF
ISBN	9781450321846
DOI	10.1145/2557500.2557539
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2014-02-24
Publisher Place	New York
Access Restriction	Subscribed
Subject Keyword	Learning Social Assessment Informal Personalized Expertise Recommendation.
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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