NDLI: Measurement of tangible and intangible impacts of telecentres on rural communities

Please wait, while we are loading the content...

The creation of capital through an ICT-based learning program: a case study of MOOC camp

Learning to fix: knowledge, collaboration and mobile phone repair in Dhaka, Bangladesh

The mobile divide revisited: mobile phone use by smallholder farmers in Malawi

Exploring mobile phone and social media use in a Nairobi slum: a case for alternative approaches to design in ICTD

See my work: sustaining a data reporting practice by mental health clinicians in Liberia

The politics of anti-poverty artefacts: lessons from the computerization of the food security system in Karnataka

Entering the dream world of computers

Data-driven intervention-level prediction modeling for academic performance

Gender and accessibility in Rwanda and Malawi

Real mobiles: Kenyan and Zambian smallholder farmers' current attitudes towards mobile phones

The persistence of paper: a case study in microfinance from Ghana

Projecting health: community-led video education for maternal health

Twitter democracy: policy versus identity politics in three emerging African democracies

SafeStreet: empowering women against street harassment using a privacy-aware location based application

Using a principal agent model to explain user-centered design challenges for mother tongue reading in Kenya

Counteracting dampeners: understanding technology-amplified capabilities of people with disabilities in Sierra Leone

Mobile value added services: the case of women microentrepreneurs in Indonesia

Work-related use and positive livelihood outcomes among mobile phone users in Asia

Texting and sexual health: experimental evidence from an information intervention in Kenya

Revisiting CGNet Swara and its impact in rural India

Fine-tuning Kleine's choice framework

Solar vs diesel: where to draw the line for cell towers?

e-business adoption and use among African women-owned SMEs: an analytical study in Nigeria

Promises and pitfalls of mobile money in Afghanistan: evidence from a randomized control trial

Building citizen engagement into the implementation of welfare schemes in rural India

A comprehensive approach to scalability assessment of ICTD projects: an ICT4RED case development

guifi.net: a network infrastructure commons

Investigating contexts of use for the development of domestic healthcare technology: an ethnographic study

Participatory video for nutrition training for farmers in Malawi: an analysis of knowledge gain and adoption

Fuzziness in LGBT non-profit ICT use

Assistive technologies and autonomy in a cyborg world

Good intentions to read on mobiles are not good enough: reducing barriers to m-reading is crucial

Investigating mobile broadband affordability in developing countries: a cross-national comparison

Mobile technology for refugee resilience in urban and peri-urban Malaysia

Best practices to foster a national information technology industry

Women's inclusion in digital Bangladesh

VillageApps: a platform to educate underprivileged communities in their mother tongue

Situation awareness in crowdsensing for disease surveillance in crisis situations

ICTD systems development: analysis of requirements elicitation approaches

Analysis of smartphone adoption and usage in a rural community cellular network

Sada Vehra: a framework for crowdsourcing Punjabi language content

An ICT4D project for promoting health awareness programmes in indigenous community

The 2014 Indian general election on Twitter: an analysis of changing political traditions

Use of digital data in development decision-making: an economic analysis

Cost analysis of nutrition messaging intervention through community-led videos in Odisha

A connective MOOC for K-12 science and mathematics teacher professional development in native American Pueblo schools

Social media fostering social good: a case of election monitoring in Nigeria

How to choose a mobile phone for an ICT4D project

Towards an architectural design of a guideline-driven EMR system: a contextual inquiry of Malawi

Assessing outcome and impact: towards a comprehensive evaluation approach in ICT4D

ICTs for agriculture knowledge management: insights from DHRUVA, India

Kids hacker camps in Kenya: hardware hacking effectiveness in skills transfer

Guessability as an ethnographic study of mobile technology usage in Kenya

"Buuza Omulimisa" (ask the extension officer): text messaging for low literate farming communities in rural Uganda

User errors in SMS based reporting systems

Using ICT design to learn about immigrant teens from Myanmar

Making a community network legal within the South African regulatory framework

ICT as a corruption deterrent: a research note

Mobile phone price as a proxy for socio-economic indicators

In machines we trust: do interactivity and recordability undermine democratic technologies?

Measurement of tangible and intangible impacts of telecentres on rural communities

Spatial thinking for educational innovation: the Rwandan Iwacu project

Graspeo: a social media platform for knowledge management in NGOs

Evaluating open development: a cross-national study

Does a land information system resolve land conflicts?: a tale from rural Eastern Indonesia

Speech-interface prompt design: lessons from the field

Promoting participatory community building in refugee camps with mapping technology

ICT's impact on youth and local communities in Syria

Reviving an indigenous rainforest sign language: digital Oroo' adventure game

Beyond bootstrapping: the liberian ilab as a maturing community of practice

Measurement of tangible and intangible impacts of telecentres on rural communities

Content Provider	ACM Digital Library
Author	Tabassum, Ghazala Yeo, Alvin W.
Abstract	The issue of evaluating the Information and Communications Technologies (ICTs) intangible impacts remains to be unresolved, especially when it comes to evaluating the impacts of ICTs on non-user beneficiaries. The telecentres have been established to disseminate knowledge from basic to advanced level, stimulating the socio-economic status of the underprivileged communities. After a thorough review of the literature, it is found that researchers paid much more attention towards evaluating traditional measurable impacts of telecentre (from both users and non-users perspectives) such as income, health, education. Albeit very few studies have identified non-measureable intangible impacts on users such as psychological wellbeing and empowerment, non-measureable intangible impact particularly from the non-users perspectives have largely been neglected. Telecentre has been existing for almost more than two decades, now the question is, are the non-measurable impacts important? Hence, we believe an alternative qualitative research methodology (The Most Significant Change) will help to evaluate the intangible impacts of ICTs perceived by its non-users such as (self-esteem, self-confidence, feelings of happiness and pride). These stories-based approach can produce diverse, unexpected and emergent impacts from the community's social perspectives, which might not be catered for by using other orthodox research approaches based on success related pre-stated indicators.
Starting Page	1
Ending Page	4
Page Count	4
File Format	PDF
ISBN	9781450331630
DOI	10.1145/2737856.2737882
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2015-05-15
Publisher Place	New York
Access Restriction	Subscribed
Subject Keyword	Impact Measurement Tangible impacts Evaluation Nonusers Intangible Telecentre Ictd Users Outcomes
Content Type	Text
Resource Type	Article

Central Library (ISO-9001:2015 Certified)
Indian Institute of Technology Kharagpur
Kharagpur, West Bengal, India | PIN - 721302

See location in the Map
03222 282435
Mail: support@ndl.gov.in

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in