NDLI: Translated Application Interfaces: Issues of Engagement

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Translated Application Interfaces: Issues of Engagement

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Translated Application Interfaces: Issues of Engagement

Content Provider	ACM Digital Library
Author	Mato, Paora
Abstract	In New Zealand, English is the language that dominates contemporary technologies. Usability testing was completed on a range of applications, available with a Māori-language interface, to gauge levels of awareness, engagement and perception. Nearly all of the respondents were unaware of the availability of these interfaces but most indicated they would prefer to use the Māori-language versions. In terms of engagement and usability, users initially engaged using Māori but switched to English when they wanted to quickly complete the task at hand. Few remained fully engaged with the Māori-language interfaces. High levels of language switching were reported and some frustration as the participants encountered new and unfamiliar uses of words. At face value the feedback suggests the translated interfaces contained unnecessary complications and that better design and content might have enhanced the user experience. However, there is evidence that extended use would enable users to become more familiar with the interfaces alluding to initial barriers created by a previous competence in another language -- in this case English. With this previous competence in mind it might be more useful to employ design concepts that would alleviate initial difficulties and serve to keep the user engaged in the target language for longer periods of time.
Starting Page	1
Ending Page	4
Page Count	4
File Format	PDF
ISBN	9781450336703
DOI	10.1145/2808047.2808061
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2015-09-03
Publisher Place	New York
Access Restriction	Subscribed
Subject Keyword	Māori-language interfaces Māori language Translated technology
Content Type	Text
Resource Type	Article

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