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| Content Provider | ACM Digital Library |
|---|---|
| Author | Buchner, Roland Kluckner, Patricia M. Weiss, Astrid Tscheligi, Manfred |
| Abstract | It is greatly aknowledged in the CSCW community that supportive technology needs to adapt to its contextual usage to increase the collaboration between different user groups. Based on a Contextual Inquiry (CI) in the cleanroom in a semiconductor factory, we identified the maintainers working routines and their usage patterns with various maintenance devices. In the cleanroom maintainance tools could bridge the physical gap between operators and maintainers. In particular reporting tools should link the information gap. In this paper we will present design implications derived from the CI towards a novel-reporting tool for maintainers to support this cooperation between maintainers and operators in the cleanroom. |
| Starting Page | 143 |
| Ending Page | 146 |
| Page Count | 4 |
| File Format | |
| ISBN | 9781450310512 |
| DOI | 10.1145/2141512.2141563 |
| Language | English |
| Publisher | Association for Computing Machinery (ACM) |
| Publisher Date | 2012-02-11 |
| Publisher Place | New York |
| Access Restriction | Subscribed |
| Subject Keyword | Maintenance tasks Collaboration Semiconductor factory Support tools Contextual inquiry/ethnography |
| Content Type | Text |
| Resource Type | Article |
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