NDLI: Looking for trouble: understanding end-user security management

Content Provider	ACM Digital Library
Author	Gross, Joshua B. Rosson, Mary Beth
Abstract	End users are often cast as the weak link in computer security; they fall victim to social engineering and tend to know very little about security technology and policies. This paper challenges this view as derogatory and unconstructive, arguing that users, as agents of organizations, often have sophisticated strategies regarding sensitive data, and are quite cautious. Existing work on user security practice has failed to consider how users view security; this paper provides content on and analysis of end user perspectives on security management. We suggest that properly designed systems would bridge the knowledge gap (where necessary) and mask levels of detail (where possible), allowing users to manage their security needs in synchrony with the needs of the organization. The evidence for our arguments comes from a set of in-depth interviews with users with no special training on, knowledge of, or interest in computer security. We conclude with guidelines for security and privacy tools that better leverage existing users knowledge.
File Format	PDF
ISBN	9781595936356
DOI	10.1145/1234772.1234786
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2007-03-30
Publisher Place	New York
Access Restriction	Subscribed
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

Looking for trouble: understanding end-user security management