NDLI: Computer-mediated communication for intellectual teamwork: a field experiment in group writing

Please wait, while we are loading the content...

The VideoWindow system in informal communication

TeamWorkStation: towards a seamless shared workspace

Distributed multiparty desktop conferencing system: MERMAID

Determinants and patterns of control over technology in a computerized meeting room

Collaborative technology and group process feedback: their impact on interactive sequences in meetings

Computer-mediated communication for intellectual teamwork: a field experiment in group writing

SIBYL: a tool for managing group design rationale

Strudel—an extensible electronic conversation toolkit

Report on a development project use of an issue-based information system

Some social and economic consequences of groupware for flight crew

Computer integration: a co-requirement for effective inter-organization computer network implementation

Knowledge-domain interoperability and an open hyperdocument system

Coordinating concurrent development

ICICLE: groupware for code inspection

Issues in the design of computer support for co-authoring and commenting

An ethnographic study of distributed problem solving in spreadsheet development

Patterns of sharing customizable software

Cooperative support for computer work: a social perspective on the empowering of end users

Animating interfaces

User support: illustrating computer use in collaborative work contexts

Interface

A visual calendar for scheduling group meetings

Learning from user experience with groupware

The temporal structure of cooperative activity

Rendezvous: an architecture for synchronous multi-user applications

MMConf: an infrastructure for building shared multimedia applications

DistEdit: a distributed toolkit for supporting multiple group editors

What is coordination theory and how can it help design cooperative work systems?

Why CSCW applications fail: problems in the adoption of interdependent work tools

The workaday world as a paradigm for CSCW design

Computer-mediated communication for intellectual teamwork: a field experiment in group writing

Content Provider	ACM Digital Library
Author	Galegher, Jolene Kraut, Robert E.
Abstract	To work together on complex projects, people must agree on a set of shared goals, coordinate the actions of contributors, and weave the components they have created independently into a unified whole. These activities are the basic components of intellectual teamwork—people working together over substantial periods of time to create information-intensive products. Intellectual teamwork demands extensive information sharing and coordination, but these communication needs vary over time and over tasks. These projects typically involve an initial phase during which group members settle on an interpretation of the problem, define their goals and plan their work, an execution phase during which group members may work independently to carry out the various tasks associated with the project, and an integration phase during which group members must bring their individual inputs together to create a final product [Biks90; Finh90; Krau88; McGr90).These variations suggest that different communication modalities may be useful at successive stages in the life of a long-term project. A relatively static medium such as writing may be sufficient for exchanging information, but tasks that involve ambiguous goals, multiple perspectives, and information that is susceptible to multiple interpretations—characteristics of the planning and integrative phases of intellectual teamwork—are typically associated with high levels of direct, informal, face-to-face communication [Daft81; Daft87; Tush78, Tush79; Vand76]. Face-to-face interaction can support the rich communication required for integrative work, but creating the conditions to support face-to-face communication can be expensive, and sometimes, logistically impossible.Of course, other forms of communication—telephones, for instance—are available to counter these disadvantages. Telephones permit easy communication across both short and long distances, and they support naturalistic interaction embodying many of the features of Face-to-Face conversation. Nevertheless, as anyone who has ever played an extended game of “telephone tag” knows, they require the sender and the receiver to be simultaneously available. This limitation is inconsistent with current communication needs in business and science, both of which are becoming, on the one hand, more geographically and temporally distributed, and, on the other, more interconnected.
Starting Page	65
Ending Page	78
Page Count	14
File Format	PDF
ISBN	0897914023
DOI	10.1145/99332.99343
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	1990-09-01
Publisher Place	New York
Access Restriction	Subscribed
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

Computer-Mediated Communication for lhtellectual Teamwork: A Field Experiment in Group Writing

Groups in groups: conversational similarity in online multicultural multiparty brainstorming

Creating a climate for teamwork

Creating a climate for teamwork

Group Deception in Computer-Supported Environments

Enhancing technical communication skills of engineering students: an experiment in multidisciplinary design

Distant voices: Computer-mediated communication in English writing instruction

Computer-mediated communication and collaborative writing: media influence and adaptation to communication constraints

A comparative content analysis of face-to-face vs. ALN-mediated teamwork

Computer-mediated communication for intellectual teamwork: a field experiment in group writing

Similar Documents

Computer-Mediated Communication for lhtellectual Teamwork: A Field Experiment in Group Writing

Groups in groups: conversational similarity in online multicultural multiparty brainstorming

Creating a climate for teamwork

Creating a climate for teamwork

Group Deception in Computer-Supported Environments

Enhancing technical communication skills of engineering students: an experiment in multidisciplinary design

Distant voices: Computer-mediated communication in English writing instruction

Computer-mediated communication and collaborative writing: media influence and adaptation to communication constraints

A comparative content analysis of face-to-face vs. ALN-mediated teamwork

Computer-mediated communication for intellectual teamwork: a field experiment in group writing