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| Content Provider | ACM Digital Library |
|---|---|
| Author | Slattery, Brian Lyons, Leilah Jimenez Pazmino, Priscilla F. Lopez Silva, Brenda |
| Abstract | Researchers and practitioners have studied how technology can support visitors' learning in science centers, but few have considered technology specifically designed for science center docents; the staff that explains and interprets exhibits to visitors. We present a qualitative, exploratory study at a zoo where we designed and evaluated technological supports for docents running an immersive, embodied-interaction. Our study focused on the affordances of portable tablets and large fixed displays, as well as on a comparison of two approaches to docent notification (an orchestration approach vs. a just-in-time approach). Making use of docent interviews, video observations, and feedback from zoo educators, we recommend the use of a hybrid approach. Our main contribution is the identification of advantages and disadvantages of display options and notification approaches leading to a list of design considerations for technology that assists docents in delivering information to visitor audiences. |
| Starting Page | 643 |
| Ending Page | 648 |
| Page Count | 6 |
| File Format | |
| ISBN | 9781450319522 |
| DOI | 10.1145/2468356.2468470 |
| Language | English |
| Publisher | Association for Computing Machinery (ACM) |
| Publisher Date | 2013-04-27 |
| Publisher Place | New York |
| Access Restriction | Subscribed |
| Subject Keyword | User-centered design Experimentation Museums Understanding docents |
| Content Type | Text |
| Resource Type | Article |
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