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| Content Provider | ACM Digital Library |
|---|---|
| Author | Schuett, Jonathan Lee, Ju-Hwan Jeon, Myounghoon Walker, Bruce N. Riener, Andreas |
| Abstract | Vehicle area network (VAN) communications and related services are getting more pervasive [1]. However, even though user-centered design has been emphasized, VAN services have often been developed through a technology-driven approach. This paper presents cross-cultural survey results on VAN services in three different countries: Austria, USA, and South Korea. The current research compared the state-of-the-art of drivers' current in-vehicle technology use and investigated their needs and wants for plausible new services in the near future. Further, we validated our next generation in-vehicle interface concepts stemming from our previous participatory design process [2]. Results showed clear differences between Austrians vs. Americans and Koreans. Even though Koreans and Americans in our survey were older than Austrians, they seemed more open-minded to VAN services (e.g., social networks in car, V2V services, in-vehicle agent, etc) in general and rated them more positively. Through these cross-cultural needs analyses of end users, designers and practitioners are expected to gain insights into developing a standardized service across cultures as well as culturally tuned in-vehicle interfaces. Moreover, we hope that this initial international collaboration can serve as a good test bed for future research and hope to expand our consortium with more colleagues in the AutomotiveUI community for further cross-cultural studies. |
| Starting Page | 163 |
| Ending Page | 170 |
| Page Count | 8 |
| File Format | |
| ISBN | 9781450317511 |
| DOI | 10.1145/2390256.2390283 |
| Language | English |
| Publisher | Association for Computing Machinery (ACM) |
| Publisher Date | 2012-10-17 |
| Publisher Place | New York |
| Access Restriction | Subscribed |
| Subject Keyword | Next generation in-vehicle interfaces In-vehicle agents Social network services Van (vehicle area network) Cross-cultural differences |
| Content Type | Text |
| Resource Type | Article |
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