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| Content Provider | ACM Digital Library |
|---|---|
| Author | Thomas, Keerthi Mancini, Clara Price, Blaine A. Jedrzejczyk, Lukasz Joinson, Adam N. Rogers, Yvonne Nuseibeh, Bashar Bandara, Arosha K. Coe, Tony |
| Abstract | How can we best explore the range of users' reactions when developing future technologies that may be controversial, such as personal healthcare systems? Our approach -- ContraVision -- uses futuristic videos, or other narrative forms, that convey either negative or positive aspects of the proposed technology for the same scenarios. We conducted a user study to investigate what range of responses the different versions elicited. Our findings show that the use of two systematically comparable representations of the same technology can elicit a wider spectrum of reactions than a single representation can. We discuss why this is so and the value of obtaining breadth in user feedback for potentially controversial technologies. |
| Starting Page | 153 |
| Ending Page | 162 |
| Page Count | 10 |
| File Format | |
| ISBN | 9781605589299 |
| DOI | 10.1145/1753326.1753350 |
| Language | English |
| Publisher | Association for Computing Machinery (ACM) |
| Publisher Date | 2010-04-10 |
| Publisher Place | New York |
| Access Restriction | Subscribed |
| Subject Keyword | Pervasive healthcare Personal technology Narrative Video Representation Contravision User studies |
| Content Type | Text |
| Resource Type | Article |
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