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| Content Provider | ACM Digital Library |
|---|---|
| Author | Coleman, Emma Lieberman, Zach |
| Abstract | This paper explores what motivates people to contribute knowledge in online communities and the effects that reputation management systems have on this motivation. An interpretivist case study of Stack Overflow was carried out. Seven categories of motivation were identified from the literature; fun, ideology, reputation, reciprocity, efficacy, attachment, and structural capital. Self-determination theory and the notion of knowledge as a public versus a private good were used as theoretical lenses to understand contributor motivation under each of these categories. Findings from the case identified important emergent themes such as the need for involvement in a community prior to contribution, and the importance of considering factors that discourage contribution in addition to those that encourage contribution when researching the contributor phenomenon. The paper argues that self-determination theory is a useful theoretical lens to apply to the study of contributor motivation, and whilst the notion of knowledge as a public versus a private good is useful to understanding some of the motivations found in the literature, increased complexity of knowledge sharing online communities reduces the utility of this theoretical lens, as evidenced by the case of Stack Overflow. |
| Starting Page | 1 |
| Ending Page | 12 |
| Page Count | 12 |
| File Format | |
| ISBN | 9781450336833 |
| DOI | 10.1145/2815782.2815810 |
| Language | English |
| Publisher | Association for Computing Machinery (ACM) |
| Publisher Date | 2015-09-28 |
| Publisher Place | New York |
| Access Restriction | Subscribed |
| Subject Keyword | Online knowledge sharing communities Self determination theory Reputation management system Public versus private goods Contributor motivation |
| Content Type | Text |
| Resource Type | Article |
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