NDLI: Methodological issues for the design of an office information server: focal topics for the analysis from an office system perspective

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Methodological issues for the design of an office information server: focal topics for the analysis from an office system perspective

Content Provider	ACM Digital Library
Author	Rathgeb, M. Truckenmüller, T.
Abstract	This paper deal with the necessity of consideration of organizational and user requirements to create the basis for the successful design of future office information servers.Today volumes of the order of 10.000 to 50.000 multimode documents and 1 to 10 million documents at a company level (companies with over 1000 employees) per system have to be archived. The average amount of filing is 12 to 16 running metres of paper per year, with an increasing tendency (Ben84).However the shortcoming of systems of today is not the incapability of storage of big amounts of information but the fact they only support particular (and well structured) office tasks in an operative way. Future systems have to support all kind of work (procedures) people do in an office, consider the strategic and operative goals of the particular office and take the user behaviours especially their knowledge to solve problems and the individual kind of doing their jobs (e.g. search strategies, reminder functions) into account.Analysis methods for the collection of data for the design of office systems have mostly been developed in the context of office automation to develop systems to support particular tasks, to restructure offices to improve the profitability of the company. Because of that fact, these methods must be quite extended to supply data which are suited for the successful design and development of future office information servers.Focal topics of the analysis from an office system perspective are: information generation and location, consistency and permanence, work support, information handling and manipulation, access right and confidentiality, accountability, information flow and use of abstractions. Detailed dimensions concerning these areas are posted in this paper.
Starting Page	39
Ending Page	48
Page Count	10
File Format	PDF
ISBN	0897911873
DOI	10.1145/253168.253183
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	1986-09-01
Publisher Place	New York
Access Restriction	Subscribed
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
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9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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