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| Content Provider | ACM Digital Library |
|---|---|
| Author | Nielsen, Morten Meyerhoff Carvalho, Nuno Ramos Veiga, Linda Gonçalves Barbosa, Luís Soares |
| Abstract | Burden reduction is a key issue in modern public administrations' and businesses' agendas. Compliance with mandatory regulations can have a direct impact on a country's economic performance, growth, and development. Research in this area, contributes to a better understanding of the implications and context of administrative burden, and increases the efficiency of the strategies adopted to reduce it. The goal of this study is to undertake a review of the current state of the art on Administrative Burden Reduction (ABR), in order to gain a deeper insight about the subject, identify current gaps, and better plan for future research. A total of 122 papers were identified as relevant, out of a pool of 742 papers retrieved from the current literature. The relevant papers were analyzed across four dimensions: methodology, type and focus, and targeted stakeholders. Three key gaps were identified and discussed in relation to: citizen orientated services and burden reduction; empirical research and post-initiative re-evaluation; and, the role of stakeholders, interest groups and end-users in driving ABR. Lastly a conceptual framework model and next steps are proposed. |
| Starting Page | 140 |
| Ending Page | 148 |
| Page Count | 9 |
| File Format | |
| ISBN | 9781450348256 |
| DOI | 10.1145/3047273.3047334 |
| Language | English |
| Publisher | Association for Computing Machinery (ACM) |
| Publisher Date | 2017-03-07 |
| Publisher Place | New York |
| Access Restriction | Subscribed |
| Subject Keyword | State of the art Red-tape Public administration Literature review Trends Research gaps Administrative burden reduction |
| Content Type | Text |
| Resource Type | Article |
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