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| Content Provider | ACM Digital Library |
|---|---|
| Author | Karalis, George Dai, Yibo Kawas, Saba Olsen, Chris |
| Abstract | Most senior citizens in the U.S. use the Internet on a regular basis yet frequently run into basic issues they cannot solve themselves. We conducted contextual inquiry with 6 participants and an online survey with 25 participants to determine the difficulties and frustrations these users face. From the research findings we designed Tipper, a browser-based system to provide contextual help for seniors on the Web. Usability testing shows Tipper to be a simple yet powerful solution to make seniors more competent and comfortable on the Web. This paper reports the current progress of Tipper and indicates our future direction. |
| Starting Page | 1773 |
| Ending Page | 1778 |
| Page Count | 6 |
| File Format | |
| ISBN | 9781450331463 |
| DOI | 10.1145/2702613.2732796 |
| Language | English |
| Publisher | Association for Computing Machinery (ACM) |
| Publisher Date | 2015-04-18 |
| Publisher Place | New York |
| Access Restriction | Subscribed |
| Subject Keyword | Contextual help Elderly-computer interaction Web browsing Internet tasks Older adults |
| Content Type | Text |
| Resource Type | Article |
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|---|---|---|---|
| 1 | Ministry of Education (GoI), Department of Higher Education |
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