NDLI: What they want and what they get: a study of light-weight technologies for online communities

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What they want and what they get: a study of light-weight technologies for online communities

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What they want and what they get: a study of light-weight technologies for online communities

Content Provider	ACM Digital Library
Author	Nicolaci-da-Costa, Ana Maria da Silva, Elton José Prates, Raquel Oliveira de Souza, Clarisse Sieckenius
Abstract	In this paper, we analyze some mismatches between what is offered by light-weight technologies that support online communities and the dreams and fears of a group of 20 potential users of such technologies. In our study, members of an academic community that does not have an online extension answered an open-ended questionnaire. The answers revealed some of their expectations about group applications. With these expectations in mind, we carried out a semiotic inspection of three popular applications. Within the specific range of topics covered in the study, our findings show three important factors that seem to determine the distance between what they expect and what they get: (a) technological resources are limited, but this can be substantially improved with broad band technologies; (b) some design decisions are questionable, and should be revised; and (c) online groups must all be structured and governed by some strict rules, regardless of how informal and loose they might be offline. Factor (c), in particular, seems to be tied to deeper scientific issues involved in the inherent social-technical gap of computer technologies for groups.
Starting Page	135
Ending Page	146
Page Count	12
File Format	PDF
ISBN	9781450343244
DOI	10.1145/944519.944534
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2003-08-17
Publisher Place	New York
Access Restriction	Subscribed
Subject Keyword	Semiotic inspection Group applications Social-technical gaps in computer technologies Underlying discourse unveiling method (udum) Online communities
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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