NDLI: Organizational culture and stakeholder power: a case study of postgraduate initiatives in e-government

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Organizational culture and stakeholder power: a case study of postgraduate initiatives in e-government

Content Provider	ACM Digital Library
Author	Walton, John Slack, Frances
Abstract	We propose the deployment of strategic models such as the Cultural Web and stakeholder analysis to gain insights into the delivery of e-Government in a local authority in the United Kingdom. Despite using mature technological approaches, the implementation issues can only be addressed using organizational frameworks with an information systems focus. A joint venture between a telecommunications company and local authorities in the UK has provided a case study for exploration of the role of post-graduate education as an intervention in organizational transformation. This approach identifies and suggests initiatives that involve meeting and addressing the different demands of stakeholders. Data collection has been carried out through qualitative methods of interviews and participant observation. In addition, action research has been used to explore the perceptions and learning of the students in this case study. The outcome has indicated the paradigms of the two groups involved in the case study. It has revealed further research questions to be addressed in the implementation of e-Government at both local and national levels in the UK and, we expect, the wider world.
Starting Page	331
Ending Page	336
Page Count	6
File Format	PDF
ISBN	9781605583860
DOI	10.1145/1509096.1509165
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2008-12-01
Publisher Place	New York
Access Restriction	Subscribed
Subject Keyword	The cultural web Action research Stakeholder management
Content Type	Text
Resource Type	Article

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