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  1. Proceedings of the 22nd Conference of the Computer-Human Interaction Special Interest Group of Australia on Computer-Human Interaction (OZCHI '10)
  2. Planning travel as everyday design
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User experience of smart phones in mobile journalism: early findings on influence of professional role
A project restarting support system using the historical log of a user's window usage
Ethnographic video as design specs
Participatory design at the museum: inquiring into children's everyday engagement in cultural heritage
Designing technology for active spectator experiences at sporting events
Designing interactions for the collective user experience
Communicative criteria for usability evaluation: experiences from analysing an e-service
Social isolation of older people: the role of domestic technologies
Ethnography considered useful: situating criticality
Chutney and relish: designing to augment the experience of shopping at a farmers' market
Interpreting technology-mediated identity: perception of social intention and meaning in Bluetooth names
Understanding experience using dialogical methods: the case of serendipity
Improving stylus interaction for eMedical forms
Conversational management of network trouble perturbations in personal videoconferencing
Can traditional HCI principles be applied to computing technology in learning contexts?
User interface design for social web theme and opinion analysis
Interaction, privacy and profiling considerations in local mobile social software: a prototype agile ride share system
Communities of everyday practice and situated elderliness as an approach to co-design for senior interaction
Labyrinth within: emergence through documentation
Interactivated rehabilitation device
The embodied hybrid space: designing ubiquitous computing towards an amplification of situated real world experiences
A survey on usage of mobile video in Australia
Interactive definition of single-user profiles for alerting systems
Heterogeneities and complexities in IS design: still a need to juxtapose organizational elements and design related ideas?
Projections on museum exhibits: engaging visitors in the museum setting
Engagement networks in social music-making
Document resizing for visually impaired students
User experience evaluation criteria for mobile news making technology: findings from a case study
Silver towns and smart technologies
Part science part magic: analysing the OWL outcomes
Reflecting on reflection: framing a design landscape
What's my name again?: sociotechnical considerations for author name management in research databases
A methodology to evaluate creative design methods: a study with the BadIdeas method
An empirical comparison of tag clouds and tables
Investigating factors influencing trust in video-mediated communication
Child-robot interaction during collaborative game play: effects of age and gender on emotion and experience
Extending design encounters with use of social media
Fear and danger in nocturnal urban environments
Footsteps: an urban game to encourage social interaction in networked spaces
"Please touch the plant on your way up the stairs...": for OZCHI conference 2010
Social software and interactions in web design: an in situ exploration of tools & methods to support designer-client communication
Designing for mobility: using a mixed ideation approach for mobile service concept
Multitouch finger registration and its applications
The elephant in the room: ambiguity and temporary closure in a design process
Exploring playfulness in user experience of personal mobile products
Who makes what sound?: supporting real-time musical improvisations of electroacoustic ensembles
SketchNode: intelligent sketching support and formal diagramming
Event log messages as a human interface, or, "do you pine for the days when men were men and wrote their own device drivers?"
Older adults, interface experience and cognitive decline
Dialogic shifts: the rhythm and sequence of artefacts in aesthetically informed interaction design practice
Curbing paper wastage using flavoured feedback
Reinforcing bad behaviour: the misuse of security indicators on popular websites
AUXie: initial evaluation of a blind-accessible virtual museum tour
Interactive tabletops with non-interactive rims
Supporting collaborations across a biocontainment barrier
Spelling Bug: benefits of using adaptive technology for training spelling in primary school classrooms
Tag clouds as social signallers
eParticipation as an information ecology: a micro-scale examination of two cases in Helsinki
Re-encountering space through 1-bit interactions
Meet Eater: affectionate computing, social networks and human-plant interaction
Designing interaction spaces for distributed collaborations
On the implications of sense of control over bicycling: design of a physical stamina-aware bike
The lived world of older urban Australians: relating everyday living to GPS tracking data
Visualizing digital media interactions: providing feedback on jam2jam AV performances
Householder experiences with resource monitoring technology in sustainable homes
How HCI design influences web security decisions
Personality, motivation and video games
Head or gaze?: controlling remote camera for hands-busy tasks in teleoperation: a comparison
Being there with others: copresence and technologies for informal interaction
Web searching interaction model based on user cognitive styles
Social music services in teenage life: a case study
Iterative design within a local community communication fabric
Augmented ethnography: designing a sensor-based toolkit for ethnographers
Memorialising day-to-day content: bushfire affected communities
Studying PH. A. N. T. O. M. in the wild: a pervasive persuasive game for daily physical activity
The effects of cognitive ageing on use of complex interfaces
Research in and through design: an interaction design research approach
User-web interactions: how wholistic/analytic web users search the web?
Geovisualisation: sense-making and knowledge discovery with location-based data
Aligning research and external stakeholder agendas in collaborative interaction design projects
NNUB: the neighbourhood nub digital noticeboard system
OZCHI 2010 Doctorial Consortium application
Planning travel as everyday design
Using diaries for evaluating interactive products: the relevance of form and context
Effect of topic domain and task type on web image searching
ReGroup: using location sharing to support distributed information gathering
Collective sensor networks and future communities: designing interaction across multiple scales
Living on the hedge: creating an online smart garden watering community
A human-centred context-aware approach to develop open-standard agile ridesharing using mobile social networks

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Planning travel as everyday design

Content Provider ACM Digital Library
Author Hargreaves, Dean M. G. Robertson, Toni
Abstract This paper examines the implications of conceptualising planning as a type of design activity. This is explored through results from a two-month field study that investigated the planning and decision making behaviour of people engaged in preparing for multipoint, international air travel. Planning travel is a type of ill-structured complex problem that is characterised as being temporally sporadic, sometimes synchronous, often asynchronous, frequently collaborative, and spatially varied with participants at different times co-located and in separate places. Research participants were professional travel agents and non-professional but experienced travel planners. Ancillary material collected included photographs of the planning situation and drawings and notes made by participants. In contrast to the formalised prescriptive planning models common in cognitive science and operations research, the everyday planning activity featured in this study is situated and naturalistic. This research is undertaken with a view to designing systems to support the design and decision making activity of travel planners.
Starting Page 21
Ending Page 24
Page Count 4
File Format PDF
ISBN 9781450305020
DOI 10.1145/1952222.1952229
Language English
Publisher Association for Computing Machinery (ACM)
Publisher Date 2010-11-22
Publisher Place New York
Access Restriction Subscribed
Subject Keyword Planning support Decision making Planning
Content Type Text
Resource Type Article
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