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| Content Provider | ACM Digital Library |
|---|---|
| Author | Finin, Tim Soloway, Elliot Miller, Jim Tennant, Harry Friedland, Peter Kehler, Tom Barr, Avron Genesereth, Mike Miller, Mark |
| Abstract | Complex systems are becoming more pervasive, yet in order for these systems to be used effectively, machine-based assistance is needed. With the advent of powerful personal systems it is anticipated that experts in various disciplines will become increasingly dependent on computational environments provided they are given a means of exploiting system capabilities. Traditional help systems have made use of canned text which is presented in response to typing a “?” or “help”. Many integral help systems embed canned hints at appropriate places in the program. Help is commonly provided via a scheme for accessing text files. Help files may be indexed by names such as MAIL, EDIT, LOGIN. Indexing of files is sometimes extended by permitting the user to type a sequence of words such as HELP MAIL READ to provide assistance on subcategories of a topic. Canned text can also be accessed hierarchically through use of a menu system. Most traditional help systems use one of the techniques described to provide assistance. |
| File Format | |
| ISBN | 0897910850 |
| DOI | 10.1145/800174.809775 |
| Language | English |
| Publisher | Association for Computing Machinery (ACM) |
| Publisher Date | 1982-01-01 |
| Publisher Place | New York |
| Access Restriction | Subscribed |
| Content Type | Text |
| Resource Type | Article |
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| Sl. | Authority | Responsibilities | Communication Details |
|---|---|---|---|
| 1 | Ministry of Education (GoI), Department of Higher Education |
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