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  1. Proceedings of the third ACM-SIGOIS conference on Office information systems (COCS '86)
  2. Access to inter-organization computer networks
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Envoys in electronic mail systems
Access to inter-organization computer networks
On the malleability of people and computers: a focused approach to office ethnography
The costs of personal computing in a complex organization: a comparative study
Mapping office work to office technology
Adaptive interface design: a symmetric model and a knowledge-based implementation
Automating review of forms for international trade transactions: a natural language processing approach
Analyzing due process in the workplace
Handling shared resources in a temporal data base management system
Language constructs for programming by example
Providing intelligent assistance in distributed office environments
Graphical database browsing

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Access to inter-organization computer networks

Content Provider ACM Digital Library
Author Estrin, Deborah
Abstract When two or more organizations interconnect their internal computer networks they form an Inter-Organization Network (ION). This paper analyzes how this new medium changes the economics of inter-organization communication and interchange and can thereby support communications of greater intensity and scope. Furthermore, in the spirit of transaction cost theory [15], we analyze how the new communication patterns can in turn support changes in the organization of work and industrial activities; in particular, by allowing participants to carry out greater numbers of activities across their organization boundaries, and to do so with greater numbers of interchange partners. However, at the same time ION communications may be more penetrating and segmented and thereby encourage participants to impose restrictions on cross-boundary flows and interchange partners. To benefit from ION use organizations will have to balance these opportunities and risks. We demonstrate our model with examples of commercial buyer-supplier relationships and an investigation of peer relationships among research and development (R&D) laboratories. The model and study demonstrate that technical analysis can inform organizational analysis of new technologies without being technologically deterministic. Moreover, our organizational analysis has implications for the technical design of IONs as described in [4].
Starting Page 11
Ending Page 20
Page Count 10
File Format PDF
ISBN 0897912101
DOI 10.1145/15433.15849
Language English
Publisher Association for Computing Machinery (ACM)
Publisher Date 1986-12-01
Publisher Place New York
Access Restriction Subscribed
Content Type Text
Resource Type Article
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