NDLI: Towards a 2-Way Communication and Analytics Platform for Emergency Response and Post-Emergency Recovery Efforts in Sierra Leone

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Towards a 2-Way Communication and Analytics Platform for Emergency Response and Post-Emergency Recovery Efforts in Sierra Leone

Content Provider	ACM Digital Library
Author	Purswani, Nuri Mugambi, Purity Bryant, Reginald E. Pore, Meenal Stewart, Osamuyimen
Abstract	At the peak of the West African Ebola outbreak in December 2014, the only prospect for containing the Ebola Virus Disease (EVD) was through behavior change to reduce transmission pathways. However, deeply ingrained beliefs, social systems, and cultural practices, combined with a lack of knowledge of the disease, made containment difficult. IBM Research - Africa, in collaboration with Sierra Leone Open Government Initiative (OGI), set up a call and SMS hotline to engage with citizens and understand issues on the ground using free text responses, which started on 19th Sept 2014 (during the first national lockdown). Localized versions of Centre for Disease Control (CDC) public health messages were broadcast on public radio along with a short question on Ebola, and listeners were encouraged to call or SMS the OGI hotline in reply to the question, or to report the current situation in their locality. Messages were categorized using a basic keyword search approach, based on categories that were determined manually, and the results of the analysis were communicated to the government via OGI. The initial deployment showed the potential of using a 2-way communication platform utilizing natural language responses to provide valuable feedback on behaviors and attitudes during a health emergency. Our presentation will describe the original platform, the outcomes of the analysis performed to date and the current work being undertaken to extend and scale the platform in Sierra Leone.
Starting Page	31
Ending Page	31
Page Count	1
File Format	PDF
ISBN	9781450334907
DOI	10.1145/2830629.2830634
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2015-12-01
Publisher Place	New York
Access Restriction	Subscribed
Subject Keyword	Behavior change Sms Ebola Public health
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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