NDLI: Individual Empowerment through Digital Governance: Proposing an Assessment Framework for India

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Individual Empowerment through Digital Governance: Proposing an Assessment Framework for India

Individual Empowerment through Digital Governance: Proposing an Assessment Framework for India

Content Provider	ACM Digital Library
Author	Gil-Garcia, J. Ramon Mali, Nidhi Vij
Abstract	Adoption of information and communication technologies (ICT) in governance contexts is considered empowering for governments and citizens. Digital Governance aims at transforming internal processes, structures and working practices leading to greater effectiveness, efficiency, and transparency. Simultaneously, with open and digital governance accompanied by the Internet and other emergent technologies, the engagement between citizens and governments is expected to significantly increase in the near future. However, it is not clear to what extent ICT initiatives are truly empowering citizens and government managers. In order to understand how ICT initiatives have been empowering citizens, in this paper we propose an assessment framework and provide some evidence from cases in India. Based on a systematic review of recent literature, the framework should be useful for assessing the levels of empowerment produced or facilitated by different ICT initiatives. In this paper, we also share some preliminary findings from selected ICT initiatives across India.
Starting Page	140
Ending Page	145
Page Count	6
File Format	PDF
ISBN	9781450349307
DOI	10.1145/3055219.3055237
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2017-03-07
Publisher Place	New York
Access Restriction	Subscribed
Subject Keyword	Egovernment Integration Inclusion Assessment Ict initiatives Influence Emerging topics Information Digital governance Empowerment India
Content Type	Text
Resource Type	Article

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