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Content Provider | ACM Digital Library |
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Author | Mark, Gloria González, Víctor M. Dabbish, Laura |
Abstract | Self-interruptions account for a significant portion of task switching in information-centric work contexts. However, most of the research to date has focused on understanding, analyzing and designing for external interruptions. The causes of self-interruptions are not well understood. In this paper we present an analysis of 889 hours of observed task switching behavior from 36 individuals across three high-technology information work organizations. Our analysis suggests that self-interruption is a function of organizational environment and individual differences, but also external interruptions experienced. We find that people in open office environments interrupt themselves at a higher rate. We also find that people are significantly more likely to interrupt themselves to return to solitary work associated with central working spheres, suggesting that self-interruption occurs largely as a function of prospective memory events. The research presented contributes substantially to our understanding of attention and multitasking in context. |
Starting Page | 3127 |
Ending Page | 3130 |
Page Count | 4 |
File Format | |
ISBN | 9781450302289 |
DOI | 10.1145/1978942.1979405 |
Language | English |
Publisher | Association for Computing Machinery (ACM) |
Publisher Date | 2011-05-07 |
Publisher Place | New York |
Access Restriction | Subscribed |
Subject Keyword | Interruption Self-interruption Task switching Multitasking |
Content Type | Text |
Resource Type | Article |
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