NDLI: Bus Stops as Interactive Touchpoints: Improving Engagement and Use of Public Transport

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Bus Stops as Interactive Touchpoints: Improving Engagement and Use of Public Transport

Content Provider	ACM Digital Library
Author	Nisi, Valentina Prandi, Catia Nunes, Nuno
Abstract	Bus stops are key touchpoints to improve the quality and engagement of citizens with public transports. Despite their ubiquity in modern urban landscapes they are seldom considered a key design/technology element in improving the public transport experience. This paper describes a design case study where different teams attempted to improve bus stops using interactive technologies. The resulting concept prototypes were designed to provide citizens and tourists with (i) safe, attractive and accessible public spaces, (ii) attractive, accessible and efficient public transport; and, (iii) smart traveller information tools and services for sustainable mobility. Our case was set in Madeira, a medium sized European island, where tourism widely contribute to the local economy and buses represent the only available public mean of transport. We present the research insights and the design concepts leading to improve engagement and use of public transport.
Starting Page	1
Ending Page	6
Page Count	6
File Format	PDF
ISBN	9781450352376
DOI	10.1145/3125571.3125593
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2017-09-18
Publisher Place	New York
Access Restriction	Subscribed
Subject Keyword	Sustainable mobility Design and prototyping Smart bus stop Sustainable urban transport Public transport
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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