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| Content Provider | ACM Digital Library |
|---|---|
| Author | Arakelyan, Arman Lamas, David Shmorgun, Ilya Sousa, Sónia |
| Abstract | The purpose of this article is to introduce and assess the expressiveness of a design space for trust-enabling interaction design; or in other words aims to assess the extent to which the design space can explain/describe trust-enabling interactions. It starts by situating trust in the domains of Human-Computer Interaction and Computer-Mediated Interactions. Then, presents the proposed design space analytical tool. A tool, which serves for moving away from artifact-centered design to an intentional creation of value, i.e. support interaction designers on further reflecting on trust-enabling interactions design values. These design space's dimensions are rationally derived from the model of Human-computer Trust, which builds on uses perceived trust. This model has been previously validated and was also used as a research lens for providing a greater understanding of how individuals interact with systems, in interaction processes like openness, knowledge sharing, user's privacy awareness, and collaboration. The article concludes with two examples of application through a comparative inspection of 2 peer-production platforms: Wikipedia and Wordpress. And a reflection on how the proposed analytical tool can be used as a facilitator for supporting trust-enabling interaction design processes. |
| Starting Page | 1 |
| Ending Page | 8 |
| Page Count | 8 |
| File Format | |
| ISBN | 9781450327794 |
| DOI | 10.1145/2643572.2643578 |
| Language | English |
| Publisher | Association for Computing Machinery (ACM) |
| Publisher Date | 2014-06-24 |
| Publisher Place | New York |
| Access Restriction | Subscribed |
| Subject Keyword | Design space Engagement Value based design Human-computer trust Interaction design |
| Content Type | Text |
| Resource Type | Article |
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