NDLI: Integrating Values into Mobile Software Engineering

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Integrating Values into Mobile Software Engineering

Content Provider	ACM Digital Library
Author	Barn, Ravinder Barn, Balbir S.
Abstract	Today's information systems are ubiquitous and delivered through "mobile apps" installed on smartphones. However, the growth of smartphone apps has had relatively little impact on the creation of apps that offer new affordances for young people from marginalised groups. One possible determining factor for this is the specific issue of value sensitivity. It is also evident that the role of software engineering is integral to addressing issues that require inter-connection and human interactions with systems. Thus, software engineering needs to integrate research in socio-technical systems, human behaviour and social concerns when used for design of mobile device based apps. Such integration requires a renewed focus on the notion of "Value". A basic driver of human behaviour may at least in part be explained by (moral) values. Friedman defines value as: "what a person or group of people consider important in life". Values that are particularly pertinent to information systems include: ownership and property; privacy, freedom from bias, universal usability, trust, autonomy, informed consent, identity and others [2]. A notable contribution to understanding and accounting for values in the design process is the work by Friedman and her colleagues on Value Sensitive Design (VSD)[2]. Apps addressing social concerns are particularly prone to value sensitive concerns. This work proposes that mobile app systems design and current SE practice does not incorporate any theoretical perspective of value as a first class representation. In particular, apps targeted for social good need software engineering guidance as current approaches to non-functional requirements are insufficient. This paper will present the outcomes of a research study that developed and deployed a mobile app for use by young people and their caseworkers in youth offending teams in the UK youth justice domain (http://www.mayot.mdx.ac.uk). The project raised requirements on design methods to incorporate the voice of stakeholders with respect to privacy and other moral value issues. The research was conducted "in the wild" and the app was deployed and evaluated in three case study sites. Several contributions are made: we will present our app; the novel design processes; and some of our evaluation outcomes. Critically, we will expose some of the key research challenges arising from this work as we integrated value sensitive concerns into our co-design processes. We discuss the implications for mobile software engineering practice particularly in the context of non functional requirements. In doing so, we will refer to our prior published at ICSE 2015 [1] and our current work on further empirical evaluation of the app in 12 other case study organisations.
Starting Page	196
Ending Page	196
Page Count	1
File Format	PDF
ISBN	9781450340182
DOI	10.1145/2856636.2856659
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2016-02-18
Publisher Place	New York
Access Restriction	Subscribed
Subject Keyword	Co-design Value sensitive design
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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