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| Content Provider | ACM Digital Library |
|---|---|
| Author | Villarroel, Rodolfo Alarcón, Carlos Medina, Francisca |
| Abstract | Today the amount of web applications has grown exponentially and the number of both novice and experienced users decided to experiment with these applications has increased. However, there has been a large increase in problems when the user interacts with those applications. Therefore, a study was made in order to ensure the quality of web applications. To achieve this, a usability methodology for transactional web applications was applied first, where a considerable number of problems identified by Nielsen principles were found and we applied the communicability methods SIM (Semiotic Inspection Method) and CEM (Communicability Assessment Method). During this research a web app was tested, we found out that there is an association with usability problems, where the 72% of these problems are about communicability, which turn to be the most serious problems. This shows how difficult is for the designer to interact with the user and vice versa. |
| Starting Page | 88 |
| Ending Page | 93 |
| Page Count | 6 |
| File Format | |
| ISBN | 9781450322003 |
| DOI | 10.1145/2535597.2535617 |
| Language | English |
| Publisher | Association for Computing Machinery (ACM) |
| Publisher Date | 2013-11-11 |
| Publisher Place | New York |
| Access Restriction | Subscribed |
| Subject Keyword | Transactional web applications Communicability evaluation method Usability Semiotic inspection method |
| Content Type | Text |
| Resource Type | Article |
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|---|---|---|---|
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