NDLI: Trust Me: Social Games are Better than Social Icebreakers at Building Trust

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Trust Me: Social Games are Better than Social Icebreakers at Building Trust

Content Provider	ACM Digital Library
Author	Johanson, Colby Depping, Ansgar E. Mandryk, Regan L. Thomson, Shelby C. Bowey, Jason T.
Abstract	Interpersonal trust is one of the key components of efficient teamwork. Research suggests two main approaches for trust formation: personal information exchange (e.g., social icebreakers), and creating a context of risk and interdependence (e.g., trust falls). However, because these strategies are difficult to implement in an online setting, trust is more difficult to achieve and preserve in distributed teams. In this paper, we argue that games are an optimal environment for trust formation because they can simulate both risk and interdependence. Results of our online experiment show that a social game can be more effective than a social task at fostering interpersonal trust. Furthermore, trust formation through the game is reliable, but trust depends on several contingencies in the social task. Our work suggests that gameplay interactions do not merely promote impoverished versions of the rich ties formed through conversation; but rather engender genuine social bonds. \.
Starting Page	116
Ending Page	129
Page Count	14
File Format	PDF
ISBN	9781450344562
DOI	10.1145/2967934.2968097
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2016-10-16
Publisher Place	New York
Access Restriction	Subscribed
Subject Keyword	Distributed teams Social play Online game Trust
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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