NDLI: More than just a pretty face: affordances of embodiment

Content Provider	ACM Digital Library
Author	Vilhjálmsson, H. Cassell, J. Yan, H. Bickmore, T.
Abstract	Prior research into embodied interface agents has found that users like them and find them engaging. In this paper, we argue that embodiment can serve an even stronger function if system designers use actual human conversational protocols in the design of the interface. Communicative behaviors such as salutations and farewells, conversational turn-taking with interruptions, and referring to objects using pointing gestures are examples of protocols that all native speakers of a language already know how to perform and that can thus be leveraged in an intelligent interface. We discuss how these protocols are integrated into Rea, an embodied, multi-modal conversational interface agent who acts as a real-estate salesperson, and we show why embodiment is required for their successful implementation.
Starting Page	52
Ending Page	59
Page Count	8
File Format	PDF
ISBN	1581131348
DOI	10.1145/325737.325781
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2000-01-09
Publisher Place	New York
Access Restriction	Subscribed
Content Type	Text
Resource Type	Article

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More than just a pretty face: affordances of embodiment