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Content Provider | ACM Digital Library |
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Author | Guzman, Indira R. Zakaria, Nasriah Vijayasri, Vibha Caldera, Cavinda Stanton, Jeffrey M. Yamodo, Isabelle Stam, Kathryn R. |
Abstract | Information Technology (IT) facilitates the effective functioning of most organizations. Individuals who support IT are an important facet to an organization. In the present study, we interviewed these individuals as well as other employees to identify their responsibilities, intra-group and inter-group communication. We used Trice's occupational subculture framework to look at the intrinsic differences among subcultures and its members. The results of our study suggest that conflicts arise from differences within members of subcultures. Observed situations of adaptation between occupational subcultures represent an example for remedy to rectify this conflict crisis. |
Starting Page | 74 |
Ending Page | 80 |
Page Count | 7 |
File Format | |
ISBN | 1581138474 |
DOI | 10.1145/982372.982388 |
Language | English |
Publisher | Association for Computing Machinery (ACM) |
Publisher Date | 2004-04-22 |
Publisher Place | New York |
Access Restriction | Subscribed |
Subject Keyword | Information systems employees It workforce Occupational subcultures Cultural conflict in organizations Collaboration It professionals |
Content Type | Text |
Resource Type | Article |
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