NDLI: Evaluating Usability: a two-fold assessment

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Evaluating Usability: a two-fold assessment

Content Provider	ACM Digital Library
Author	Johnson, Frances
Abstract	This paper presents the progressive application of methods used in usability assessment to a single system, Searchit, a meta-search engine used by some academic libraries in the UK to allow a search across a range of databases as well as in the library's own collection. Students studying on a course in Information Retrieval Systems at Manchester Metropolitan University assessed its usability using methods of heuristic based inspections, cognitive walkthrough and in the collection of behavioural data from a user study. Both the value and the limitations of these methods are exemplified in the resulting demonstration of what can be learnt about the usability of Searchit, and what can be learnt about the information searching and the users of the system. The exercise accomplishes a two-fold assessment, of the system usability and of the activity of information search. The students acquire skills in employing usability methods and the opportunity to learn about the search activities the retrieval system is designed to support.
Starting Page	1
Ending Page	7
Page Count	7
File Format	PDF
ISBN	9781450341417
DOI	10.1145/2934732.2934750
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2016-06-14
Publisher Place	New York
Access Restriction	Subscribed
Subject Keyword	Evaluation Information retrieval User experience Usability
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in