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  1. ACM SIGUCCS Newsletter (SIGU)
  2. Volume 26
  3. Volume 26, Issue 3-4, Sept./Dec. 1996
  4. Information technology support services
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Volume 28
Volume 27
Volume 26
Volume 26, Issue 3-4, Sept./Dec. 1996
Do you have the partners you need to survive
The growing of a cyberspace at Spanish National Open University (UNED)
Technophobia, papyrophilia, and the real thing
Achieving computer literacy
Burn out in user services
Maintaining user service and direction in a complex environment
Enforcement strategies for computer use violations at a public university
Information technology support services
Volume 26, Issue 2, June 1996
Volume 26, Issue 1, March 1996
Volume 25
Volume 24
Volume 23
Volume 22
Volume 21
Volume 20
Volume 19
Volume 18
Volume 17
Volume 16
Volume 15
Volume 14
Volume 13
Volume 12
Volume 11
Volume 10
Volume 9
Volume 7-8
Volume 7
Volume 6
Volume 5
Volume 4
Volume 3
Volume 2
Volume 1

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Information technology support services:crisis or opportunity?

Content Provider ACM Digital Library
Author Yohe, J. Michael
Abstract Information technology support services are in crisis, due to dramatically increased expectations and stable or dwindling funding. We examine the root causes and suggest actions which may help resolve the situation by reducing expectations, increasing effectiveness, and building partnerships.
Starting Page 43
Ending Page 54
Page Count 12
File Format PDF
ISSN 07366892
DOI 10.1145/245211.245219
Journal ACM SIGUCCS Newsletter (SIGU)
Volume Number 26
Issue Number 3-4
Language English
Publisher Association for Computing Machinery (ACM)
Publisher Date 1984-04-01
Publisher Place New York
Access Restriction One Nation One Subscription (ONOS)
Content Type Text
Resource Type Article
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