NDLI: Does Knowledge Management Matter? The Empirical Evidence from Market-Based Valuation

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Does Knowledge Management Matter? The Empirical Evidence from Market-Based Valuation

Content Provider	ACM Digital Library
Author	Holsapple, Clyde W. Wu, Jiming
Copyright Year	2013
Abstract	Information technology is inseparable from contemporary knowledge management (KM). Although anecdotal evidence and individual case studies suggest that effective knowledge management initiatives contribute to superior firm performance, other kinds of empirical investigations are scarce, and more to the point, most of them are based on perceptions of survey participants embedded in the firms being studied. Moreover, studies analyzing the question of whether superior KM performance can predict superior market-based valuation appear to be virtually nonexistent. Findings of such studies would be of value to those who champion and direct a firm’s KM efforts, and to the firm’s strategists, planners, and operational managers. Here, we empirically examine the relationship between KM performance and firm valuation; the former is assessed by international panels of independent KM experts and the latter is evaluated in terms of market-based measures. Based on data spanning eight years, the results show that superior KM performance has a statistically significant positive association with firm valuation in terms of Tobin’s $\textit{q},$ price-to-book ratio, and price-to-sales ratio. This study contributes to the management literature by using independent expert judges and archival data to substantiate the notion that KM competencies are an important ingredient in a firm’s performance as indicated by market-based valuation.
Starting Page	1
Ending Page	23
Page Count	23
File Format	PDF
ISSN	2158656X
e-ISSN	21586578
DOI	10.1145/2500750
Volume Number	4
Issue Number	2
Journal	ACM Transactions on Management Information Systems (TMIS)
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2013-08-01
Publisher Place	New York
Access Restriction	One Nation One Subscription (ONOS)
Subject Keyword	Knowledge management Tobin’s q Knowledge chain theory Knowledge management performance Market performance Market valuation Organizational learning theory Resource-based view
Content Type	Text
Resource Type	Article
Subject	Management Information Systems Computer Science

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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