NDLI: Applying Seamful Design in Location-Based Mobile Museum Applications

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Issue 1s(Special Issue on Smartphone-Based Interactive Technologies, Systems, and Applications and Special Issue on Extended Best Papers from ACM Multimedia 2014), October 2015

Issue 1, August 2015

ACM Transactions on Multimedia Computing, Communications, and Applications (TOMM) : Volume 11

ACM Transactions on Multimedia Computing, Communications, and Applications (TOMM) : Volume 10

ACM Transactions on Multimedia Computing, Communications, and Applications (TOMM) : Volume 9

ACM Transactions on Multimedia Computing, Communications, and Applications (TOMM) : Volume 8

Applying Seamful Design in Location-Based Mobile Museum Applications

Content Provider	ACM Digital Library
Author	Nilsson, Tommy Perera, Charith Scruton, David J. Lund, Andreas Aghaee, Saeed Hogsden, Carl Blackwell, Alan F.
Copyright Year	2016
Abstract	The application of mobile computing is currently altering patterns of our behavior to a greater degree than perhaps any other invention. In combination with the introduction of power-efficient wireless communication technologies, such as Bluetooth Low Energy (BLE), designers are today increasingly empowered to shape the way we interact with our physical surroundings and thus build entirely new experiences. However, our evaluations of BLE and its abilities to facilitate mobile location-based experiences in public environments revealed a number of potential problems. Most notably, the position and orientation of the user in combination with various environmental factors, such as crowds of people traversing the space, were found to cause major fluctuations of the received BLE signal strength. These issues are rendering a seamless functioning of any location-based application practically impossible. Instead of achieving seamlessness by eliminating these technical issues, we thus choose to advocate the use of a seamful approach, that is, to reveal and exploit these problems and turn them into a part of the actual experience. In order to demonstrate the viability of this approach, we designed, implemented, and evaluated the Ghost Detector—an educational location-based museum game for children. By presenting a qualitative evaluation of this game and by motivating our design decisions, this article provides insight into some of the challenges and possible solutions connected to the process of developing location-based BLE-enabled experiences for public cultural spaces.
Starting Page	1
Ending Page	23
Page Count	23
File Format	PDF
ISSN	15516857
e-ISSN	15516865
DOI	10.1145/2962720
Volume Number	12
Issue Number	4
Journal	ACM Transactions on Multimedia Computing, Communications, and Applications (TOMM)
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2016-08-24
Publisher Place	New York
Access Restriction	One Nation One Subscription (ONOS)
Subject Keyword	Human-computer interaction Game design Location based gaming Mobile Mobile games Multimodal interaction Museum studies Seamful design Smartphone games
Content Type	Text
Resource Type	Article
Subject	Hardware and Architecture Computer Networks and Communications

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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